Contact/FAQs
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What print styles and sizes do you offer?
- Giclee Fine Art Prints – Museum-quality prints with exceptional colour accuracy and longevity, available in common sizes (A1, A2, A3, and more) for easy framing.
- Framed Prints – Printed on 250gsm museum-quality paper with durable pinewood frames, offered in multiple sizes.
- Canvas Prints (Framed or Unframed) – Premium 300-350gsm canvas stretched on FSC-certified wood bars, available in various sizes.
How is the artwork packaged?
- Prints above A4 size are shipped in protective tubes; smaller prints ship flat.
- Canvas prints and framed artworks are securely packaged with strong edges and bubble wrap or kraft paper for extra protection.
- If your artwork arrives damaged, contact us within 14 days with photos, and we’ll sort it out.
Where do you ship, and how long does it take?
We ship worldwide to over 200 countries. By partnering with a trusted supplier that produces locally in 32 countries, we keep shipping times fast. Check our shipping page for estimates based on your location.
What is your refund policy?
- Change of mind? As all prints are made to order, we can’t accept returns for change-of-mind purchases.
- Damaged or defective items? Contact us within 14 days with photos, and we’ll send a replacement or arrange a refund.
- Lost in transit? If your order hasn’t arrived within 14 days of the estimated delivery date, we’ll send a replacement at no cost.
- Returned to sender? If an order is returned due to an incorrect address or failure to collect, we can resend it, but you’ll need to cover shipping again.
Check our refund policy for more information.
Do you sell limited edition prints?
Yes! Occasionally, we release limited edition prints, with only 100 available per design. These are marked on our website and won’t be restocked.